Service and Spares Division

Clark Door Service offers reactive breakdown callouts and bespoke planned maintenance contracts including 24x7 coverage or planned out of hours work. We are proactive to ensure our Planned Maintenance Customers are Health and Safety Compliant with their record keeping and we use our depth of expertise across the business to ensure our customers' operational costs reduce, with minimised breakdowns and the energy saving a fully functioning Clark Door provides.

Nationwide Network

A nationwide network of Service Engineers operates in the UK and Ireland. All are qualified electricians to conform to Electricity at Work Regulations (1989 reg 16), SAFEContractor Approved and holders of CSCS cards. For a fast response, our Service Engineers are, strategically based throughout the UK with nearly every customers’ site less than 2 hours away from their home bases. A continual training and development programme, based at our Carlisle Training and Demonstration centre – part of our brand new £3million+ manufacturing facility, and in the field is in place to ensure all Service Engineers are kept fully up to date with the latest Industry regulations/requirements, including Health and Safety Legislation, new product developments of the Clark Door and other manufacturers’ product ranges.

To provide the maximum 1^st time fix rate to our customers each Service Engineer carries approximately £5,000 of spares, our Service Engineers also have the full backup and support from our ISO9001:2008 Carlisle office based Technical Service Team, Project Engineering, Manufacturing and Installation Divisions, including the manufacture of specialist parts.

Asset Management

The Service Division utilises a tailored software package for all Clark Door Service Customers. This Service Management Software provides full life cycle management for each customer site including full asset management/history, which can be viewed by HQ or by an attending Service Engineer via a handheld device when on site and for call logging / job progress monitoring and urgent escalation to head office.

Our 100’s of Service Customers reflect the breadth of market segments Clark Door serve. We offer a complete flexible after-sales package for all Clark Door and other manufacturers doors including Acoustic, Cold Store, High Speed, Industrial and Fast Acting Doors. Our continued service represents the long-term partnerships we have developed with our customers. To get in touch, please contact us.

Spares

Clark Door maintains a substantial catalogue of spares for its current and past products, many of which have functioned well for over 20 years in the field.

If you have a query regarding spare parts requirements please email us with as much detail as possible – site location, door type, door reference and part numbers, if known together with photographs. We will respond to you promptly.

USA Spare parts

Clark Door also holds an inventory of spares for Clark Door USA manufactured doors a list of which is available upon written request contact us.

Clark Door Service Van Fleet

Case Studies

Controlled Temperature Distribution Centres

Media Centres

Material Handling

"As well as saving money by having Planned Maintenance in place the most important aspect to me is piece of mind from a Health and Safety Point of view."

Material Handling

Controlled Temperature Distribution Centres

Media Centre - with Specialist Acoustic Doors

Media Centres

The Market Leader in Special Purpose Door Systems